One inbox for every customer chat
WhatsApp messages from all your customers, in one tidy place. See who needs a reply, who has paid, and who is just saying asante.
- Works with the WhatsApp number you already use
- Labels chats for you: order, booking, question
- Reply from your phone or computer
A helpful assistant that answers for you
Your assistant replies instantly to the questions you get every day — and because it reads from your own price list and stock, it never makes prices up.
- Answers prices, stock, opening hours, delivery
- Connects to your price list, till or booking system
- Hands the chat to you anytime — one tap
M-Pesa payments inside the chat
When a customer is ready to buy, send a payment request in the conversation. They enter their PIN and it's done — receipt sent to both of you.
- No till number to dictate, no screenshots to check
- Automatic receipts on every payment
- All payments listed in one simple report
Offers and reminders people actually read
Send your weekend offer, a restock alert or appointment reminders to the right group of customers — on WhatsApp, with SMS for everyone else.
- Pick a group: everyone, regulars, new customers
- See who read and who replied
- SMS and email included at no extra setup
A customer list that builds itself
Every person who chats with you is saved automatically — name, number, what they bought. No spreadsheets, no typing numbers in.
- "Regulars" and "New this month" groups
- Notes on each customer ("loves the shea range")
- Bring your existing list in from a file
Plain numbers, no jargon
How many chats today, how much was paid, what your assistant handled. The numbers you actually want, in words you don't need to decode.
- Today at a glance on your home screen
- Every message and payment, listed simply
- Download anything as a file for your records
Have a developer or a system already? Comms can plug into your website, till or database, so your assistant always quotes live stock and prices.
Developer guide